Shipping policy

Shipping Policy

Where we ship

We currently ship to addresses within Australia.

Processing time

Orders are processed within 1–3 business days of payment. You will receive an email with your tracking information once your order has been dispatched.

Delivery times

Our products are sourced from international suppliers, so please allow 7–15 business days for delivery after dispatch. Delivery times are estimates and may be affected by customs, weather, public holidays or carrier delays. Different items in the same order may arrive separately.

Shipping costs

Free standard shipping on orders over $70.
Flat rate of $[5.95] on orders under $70.

Shipping costs are shown at checkout before you pay.

Tracking

Tracking details are emailed to you when your order ships. Tracking may take a few days to update after dispatch. If your tracking has not changed for 10 days, please contact us.

Incorrect addresses

Please double-check your delivery address at checkout. We cannot be responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, contact us as soon as possible and we will do our best to update it before dispatch.

Lost or delayed orders

If your order has not arrived within 20 business days of dispatch, contact us at productmusthaves22@gmail.com and we will investigate with the carrier. If your order is confirmed lost, we will send a replacement or give you a full refund.